SAMSUNG-SM-G935A - not being detected as Is Smartphone

I have this HTTP request, I expected this, but WURFL is returning that. Please provide enough data to reproduce the problem.

SAMSUNG-SM-G935A - not being detected as Is Smartphone

Postby edgecastsupport » Thu Mar 02, 2017 8:31 pm

Hello Team,

We are having issues detecting Samsung Phones as mobile devices.

User-Agent:
Mozilla/5.0 (Linux; Android 7.0; SAMSUNG-SM-G935A Build/NRD90M) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Mobile Safari/537.36

When running this user-agent directly on your site it returns a "Generic Android 7.0" device.

Capabilities
is_tablet false
pointing_method touchscreen
resolution_width 320
resolution_height 480

https://tools.scientiamobile.com/?user- ... i%2F537.36


Could you please provide some insight?

Best,
Edgecast Support
edgecastsupport
 
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Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Postby amark » Thu Mar 02, 2017 9:42 pm

Hello Edgecast Support

The following User-Agent will be properly detected in the next xml update. However the is_smartphone capability should return true. Are you able to let me know which version of our API you are using so I can further assist you detecting this device as a smartphone?

Thanks,

Amar
Mobile Data Analyst
ScientiaMobile
amark
 
Posts: 12
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Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Postby edgecastsupport » Tue Mar 07, 2017 3:17 pm

Hello Amar,

Thank you for the update.

I will reach out to my teams and find out for you.

The test was done with the link provided on your site test.

"https://tools.scientiamobile.com/?user-agent-string=Mozilla%2F5.0+%28Linux%3B+Android+7.0%3B+SAMSUNG-SM-G935A+Build%2FNRD90M%29+AppleWebKit%2F537.36+%28KHTML%2C+like+Gecko%29+Chrome%2F56.0.2924.87+Mobile+Safari%2F537.36"
edgecastsupport
 
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Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Postby edgecastsupport » Tue Mar 07, 2017 3:41 pm

Wurfl v1.6.4.1 API upgrade is the version we are running.
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Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Postby amark » Tue Mar 07, 2017 4:35 pm

Hello Edgecast Support

I can verify that the User-Agent is now properly detected in the newest xml update as well as on http://tools.scientiamobile.com/. I would also like to point out that we are now on version 1.8.3 of our API and would suggest an upgrade to receive better detection.

Thanks,

Amar
Mobile Data Analyst
ScientiaMobile
amark
 
Posts: 12
Joined: Mon May 30, 2016 4:59 am

Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Postby edgecastsupport » Tue Mar 07, 2017 9:27 pm

Thank you for the update.

I will reach out to my team in charge of this.


Regards,

Simon
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Posts: 5
Joined: Wed Oct 05, 2016 6:54 pm


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